J'ai une petite question. Je viens de faire la mise à jour de Zone Alarm et je n'ai plus accès à Internet.
Afin de vous écrire, j'ai dû supprimer zone alarm. J'imagine que ce n'est qu'un crochet à enlever ou à mettre quelque part, mais je ne sais pas à quel endroit.
Dès que je saurai, je remettrai immédiatement Zone Alarm afin d'être bien protégée.
Open ZoneAlarm, then press F1.
From the search tab, type Troubleshooting
Double-click on "I'm having trouble connecting to the Internet"
ou ( probablement la meilleure solution ! )
Uninstalling Zone Alarm
These instructions are based on those supplied by Zone Labs and apply to all ZoneAlarm firewalls
If any of the steps below do not apply to you, or if you are unable to carry out the operation for whatever reason, please continue to the next step.
Launch ZoneAlarm, go to the Overview > Preferences tab and make sure the Load At Startup box is UNchecked.
Close the programme, then right-click on the ZA icon and select Shutdown.
Restart your computer.
You should now have no ZoneAlarm processes running on your system.
Click Start > Programs > Zone Labs > Uninstall.
Be sure to say YES to the security check.
Important. Do NOT attempt to uninstall ZoneAlarm in Safe Mode or the programme may not be able to make the necessary registry changes, resulting in errors after a reboot.
Restart your computer.
Double click on My Computer.
In Windows 95or 98, click View > Options (in Windows 98, this will be called "Folder Options"). Click the "View" tab, then click the "Show all files" radio button.
In Windows ME, XP or 2000, click Tools > Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button.
Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one.
When searching, be sure to search ALL hidden files and folders.
Click OK.
Important. Modifying system files may disable crucial functions of your operating system, so please be sure you re-enable the "Hide files and folders" feature once all ZoneAlarm files have been removed.
Click on Start, then Search or Find, and select Files.
Make sure that the location box is set to search your local hard drive (usually C or "All Local Drives".
Type the following exactly as shown and delete any folders found.
zonelabs
"zone labs"
"Internet logs"
Type the following exactly as shown (including .* where appropriate) and delete any files found in C:\Windows or any of it's subfolders. Don't forget the C:\Temp or C:\Windows\Temp folder.
vsconfig.xml
vsdata.dll
vsdata95.vxd
vsdatant.sys
vsmon.*
vsmonapi.dll
vsnetutils.dll
vspubapi.dll
zaplus.*
zapro.*
zlparser.dll
zonealarm.exe
zoneband.dll
vsutil.dll - Important. Right click and select Properties > Version to be sure this is a ZA file. Do NOT delete this file unless it is a Zone Labs file!
Type the following exactly as shown and delete any files found in any folder with the word "Programs" in the path.
zapro
zonealarm
"zonealarm pro"
Empty your recycle bin.
Restart your computer.
If you received an error message on deleting the files, or if the original programmes remain in the Programs list, restarting your computer in Safe Mode will allow you to delete the files properly.
Bonjours, c'est que j'avais un probleme similaire avec la version pro de zone alarme mais dans la version gratuite vous n'avez pas la fonction qui me posait probleme.
